2014/149 Bonaire island authority drags feet on vehicle damage compensation claim

Report

A man damaged a wheel rim driving over a pothole. He wrote to the Bonaire island authority (OLB) claiming compensation. Getting no response, he contacted the National Ombudsman. Repeated urging by the Ombudsman also failed to elicit a decision. More than two years after submitting his claim, the man eventually heard that compensation would be paid.

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Public body: Bonaire island authority (Openbaar Lichaam Bonaire)

Complaint:

the complainant was not kept informed about the progress of the compensation claim 

Judgement:

Gegrond