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“An individual approach can save a lot of anxiety” Artikel June 18th 2021 Professionals on the front line of public sector service provision play an important role in helping the National Ombudsman understand what is happening within society. What sort of …

A growing divide in children’s contentment Artikel June 11th 2021 Every other year, the Ombudsman for Children asks as many young people as possible about their lives. What is going well for them and what is not? The aim is to encourage organisations to …

The National Ombudsman’s community of practice for support professionals Artikel June 10th 2021 Government is becoming ever more complex. Many citizens experience difficulties in their dealings with public sector authorities. Intermediaries, such as …

Jeanine Verhoef: “I get annoyed when people reach a dead end” Artikel May 21st 2021 Jeanine Verhoef considers it important to stand up for the rights of the individual. That is precisely what she does in 2020 as project leader of the Access to Social …

Ombuds Agenda 2023 Artikel January 30th 2023 Investigations into influence, government compensation programmes, the asylum system and early detection Ensuring that citizens and children are involved in decisions that affect them. Upholding fundamental …