In November, teams from the National Ombudsman and the Ombudsman for Children will visit the Caribbean Netherlands. Anyone having problems with a government agency or other official body is welcome to discuss their questions or complaints with us at a series of free walk-in sessions.
Free walk-in sessions for residents of Bonaire, Saba and St Eustatius
The sessions are open to people with questions or complaints about organisations such as the Public Entity, the Dutch Tax and Customs Administration, childcare, school or the police.
The sessions will be held at the following times.
Bonaire
- Wednesday, 13 November from 09.00 to 11.00, Jong Bonaire
- Thursday, 14 November from 14.30 to 16.30, Fundashon Cocari, Rincon
- Friday, 15 November from 09.00 to 11.00, Plasa Chiku Goeloe
- Saturday, 16 November from 09.00 to 11.00, Jong Bonaire
At the walk-in sessions on Bonaire, Dutch, English, Spanish and Papiamentu are spoken.
St Eustatius (Statia)
- Monday, 25 November from 09.00 to 11.00, Lions Den, Concordia
- Wednesday, 27 November from 13.00 to 15.00, Public Library, Oranjestad
Saba
- Thursday, 28 November from 14.00 to 16.00, The Library, The Bottom
- Saturday, 30 November from 09.00 to 11.00, Child Focus Building, Windwardside
At the walk-in sessions on St Eustatius and Saba, Dutch and English are spoken.
You can submit a complaint or question at any time
Anyone who is unable to come to a walk-in session may ask their question or submit their complaint in other ways.
To the National Ombudsman:
- call +31 70 356 35 63 (on working days until 11.00)
- send a WhatsApp message to +31800 33 55 555
- use the complaint form on our website or send an email to post@nationaleombudsman.nl
To the Ombudsman for Children:
- call +31 70 8506 995 (on working days until 11.00)
- send a WhatsApp message to +31 6 27 24 52 79
- send an email to ombudswerk@kinderombudsman.nl use the contact form on our website.