From 3 to 7 September, a team from the National Ombudsman will return to Bonaire to hold free walk-in sessions. Island residents who are having problems with a government or other agency can discuss their complaints with us. Complaints or questions for the Ombudsman for Children are also welcome.
Anyone who has a question or complaint about organisations such as the Public Entity, the Dutch Tax and Customs Administration, the police or the Ministry of Social Affairs and Employment is welcome to drop by during opening hours.
The dates, times and locations for the walk-in sessions are as follows:
- Tuesday, 3 September from 09.00 to 11.00, Jong Bonaire
- Wednesday, 4 September from 14.30 to 16.30, Fundashon Cocari in Rincon
- Thursday, 5 September from 09.00 to 11.00, Plasa Chiku Goeloe
- Saturday, 7 September from 09.00 to 11.00, Jong Bonaire
At all walk-in sessions, you can ask your question or make your complaint in Dutch, Papiamento, Spanish or English.
You can submit a complaint or question at any time
Anyone who is unable to come to a walk-in session may ask their question or submit their complaint in other ways.
To the National Ombudsman:
- call +31 70 356 35 63 (on working days until 11.00)
- send a WhatsApp message to +31800 33 55 555
- use the complaint form on our website
To the Ombudsman for Children:
- call +31 70 8506 995 (on working days until 11.00)
- send a WhatsApp message to +31 6 27 24 52 79
- send an email to ombudswerk@kinderombudsman.nl